Grace Media (Gibraltar) Limited Casinos

Grace Media (Gibraltar) Limited at a Glance

Grace Media (Gibraltar) Limited holds Gambling Commission account 57869. Betable Group’s corporate website identifies Grace Gaming as part of its group and describes its white-label managed operations. Grace supplies regulated operations for partner brands; that does not mean it owns every brand it serves. When comparing Grace with Jumpman Gaming, focus on the company responsible for your account as well as the brand.

Search the Gambling Commission public register using the account number. Don’t confuse this operator with Grace Media Limited, a separately registered UK company. Match the full Gibraltar company name and account 57869 to the terms on your casino.

Casinos Operated by Grace Media (Gibraltar) Limited

This is a selection of Grace Media (Gibraltar) Limited casinos, not the complete portfolio. The regulator lists Hotstreak's domain as active and the Cosmic Spins and Alfobet domains as white labels; the inspected brand disclosures identify the same operator.

Hotstreak

Hotstreak's support page advertises live chat around the clock and provides both email and text-message contact. Those channels are advertised; how well they work is another question. Its combination of casino and sports also makes it important to distinguish a free bet from casino cash: read the rules for the product actually used.

Cosmic Spins

Cosmic Spins illustrates how the qualification process can matter as much as the advertised reward. The inspected welcome page requires selection of the promotion when depositing, qualifying cash stakes on slots and a subsequent claim through the account's promotions area. It also limits redemption and the time available to use the spins. Depositing alone doesn’t earn you the spins.

Alfobet

Alfobet's lobby identifies Grace as both operator and software provider. Read Alfobet’s account terms alongside the offer you select. Check eligibility, how promotional funds become withdrawable and where to direct any complaint before assuming sister casinos work alike.

The register also contains numerous inactive domains. Treat historic casino lists cautiously: an entry marked inactive under this licence does not tell you whether the business closed, changed operator or moved its service. Check the exact domain and the operator named in its current account terms.

The count covers registered domains marked Active or White Label, not a count of unique casino brands. The article covers selected brands and distinguishes inactive entries.

What Players Should Know

Money held in your account. Grace's terms inspected at Hotstreak classify customer money as “Not protected – segregation of customer funds”. Money is kept separately from corporate funds, but the terms warn it could become part of the business's assets in insolvency and might not be returned. A gambling licence should not be read as a repayment guarantee.

Payments and checks. Alfobet's withdrawal terms specify a £5 minimum deposit and a £10 normal withdrawal minimum, with smaller withdrawals requested through live chat and no minimum on account closure, subject to checks. Withdrawals normally return to the last deposit method. Account verification may require identity, address, payment or funding evidence. Check the current cashier for available methods and complete any requested checks before expecting a payment.

Promotions and complaints. The same terms limit promotion eligibility by person and several linked identifiers, generally per site unless an offer states otherwise. Do not assume that joining another Grace site automatically qualifies you again. Unresolved gambling disputes can be referred free of charge to eCOGRA after a final response or eight weeks; the terms require referral within twelve months of the final response. Keep the offer, transaction references and written complaint together. The same eligibility and complaint checks are useful when comparing ProgressPlay casinos.

Hotstreak's terms say internal self-exclusion applies across the operator's network. They also distinguish gross deposit limits, which are not reduced by withdrawals, from loss limits. From 7 October 2026, remaining net deposit limits are removed under the published transition; if your account used one, check its current setting.

For wider coverage, GAMSTOP blocks access to gambling websites and apps licensed in Great Britain. GamCare provides support, including a 24-hour helpline. Contact support directly if an exclusion has not taken effect.

Our Assessment

Grace's shared operating model has three practical consequences: account controls can reach across brands, promotional eligibility depends on detailed conditions, and segregated customer funds remain exposed if the business becomes insolvent. Check those points before treating a different casino logo as a different relationship.

The regulatory history deserves equal attention. On 26 June 2025, the Gambling Commission imposed a £60,000 penalty for failures involving self-exclusion and electronic-marketing consent, while acknowledging cooperation and remedial action. These findings make exclusion and marketing settings meaningful checks for an existing account. We reviewed regulatory records and published terms; we have not tested deposits, withdrawals or customer service.