ProgressPlay Limited Casinos

ProgressPlay Limited at a Glance

ProgressPlay supplies the services behind separately branded gambling sites through a white-label model. For your account, the key name is the company that runs the gambling service: ProgressPlay Limited.

Its casino, bingo and real-event betting permissions were active when checked. You can use account number 39335 in the Gambling Commission public register to check the licence and the exact website you are using.

ProgressPlay identifies itself as a company registered in Malta, number C58305. That explains why you may see a Maltese company address alongside the Cyprus head office on the regulator's record. Registration and head-office location are separate details.

Casinos Operated by ProgressPlay Limited

The register lists these three brands as White Label under ProgressPlay's account. Each also names ProgressPlay as its operator on its own website. The table is a selection, with practical differences to help you compare them. Our editorial approach explains how we assess these published conditions.

PlayUK

PlayUK makes payment choice relevant to its welcome offer. Its published conditions exclude Skrill and Neteller deposits and limit the casino welcome offer to five brands within the network. If you have claimed offers at related sites, ask support how those claims affect your eligibility before depositing. Save the offer and its bonus terms so you can refer to the rules that applied when you accepted it.

Monkey Casino

Monkey Casino lists European Roulette and Aviator alongside its slots. Its free-play slot mode still requires registration and proof of age, so account checks matter even if you only want to try a demo. The operator named in the footer is ProgressPlay, which gives you the company to identify in an account query.

Mobile Wins

Mobile Wins offers live chat and a contact form for support. Its UK terms publish the same 1% withdrawal charge, capped at £3, as PlayUK. That fee is worth comparing alongside the available payment route, especially if you make several small withdrawals. For another ProgressPlay casino, check that site's withdrawal terms before applying the same charge.

What Players Should Know

Withdrawal fees and timing. PlayUK lists one business day for processing a debit-card withdrawal, followed by three to seven business days for transfer. Treat those as two stages when planning around a payment. They are published estimates; the cashier and support team can confirm the position for your request.

Account verification. PlayUK's terms require identity and age checks before you deposit or gamble. They also allow further documents when needed for regulatory checks. Use the upload route shown in your account or confirmed by official support, and ask which document is missing if a check remains open.

Limits across related accounts. PlayUK says its limits apply across the network, using rolling daily, weekly and monthly periods. Track your spending across all related accounts when setting a budget. The GambleAware website has tools to help you review your gambling and find support.

Taking a break. PlayUK's rules exclude people who have self-excluded from another account in its company network. For wider coverage, GAMSTOP offers self-exclusion across gambling websites and apps licensed in Great Britain.

Getting a complaint heard. PlayUK lists [email protected] for general help and [email protected] for formal complaints. Its terms name eCOGRA as the independent dispute-resolution service for disputes left unresolved by the internal process. Keep your complaint, supporting records and the final response together.

Finding independent support. GamCare offers support if gambling is affecting you, alongside any account controls you arrange with the operator.

Our Assessment

ProgressPlay's shared rules make the operator connection useful to you: previous offers and limits across accounts deserve attention before you treat another brand as a fresh start. Our guide to managing your gambling explains controls you can use across your gambling activity. The published fees also give you a concrete cost to compare.

Its record includes a £1 million penalty, warning and independent-audit condition in a decision dated 9 May 2025. The Commission found anti-money-laundering and customer-interaction failures, and recorded cooperation and corrective steps. Consider that history alongside the current licence status.

This guide is based on published records, with withdrawal times presented as the operator's estimates.