Group Frame

Privacy policy

We ask for as little as possible and we do not sell anything about you. This policy sets out what Groupframe collects when you visit, why, and what you can make us do about it.

It covers this website only. When you click through to a casino, you are on that company's site under its own policy, and we have no control over what it collects.

Who is responsible

The Groupframe editorial team runs this website. It is responsible for the personal information described in this policy.

For anything in this policy, including a request to exercise your rights, email [email protected].

What we collect and why

Analytics data. No analytics tool is currently enabled, and the website application does not collect analytics through cookies or persistent browser identifiers. If that changes, this policy and the relevant consent controls will be updated before collection starts.

Technical requests and logs. Opening a page sends technical information, including an IP address and request details, to the server. Our web server keeps standard access logs (IP address, time, page requested and browser details) for security and troubleshooting, relying on our legitimate interest in keeping the site secure. They are deleted after 14 days.

What you send us. If you email a correction or question, we receive your address and message so we can deal with it. We rely on our legitimate interest in replying to you. Avoid sending passwords, payment details or sensitive account records.

We do not run accounts, we do not ask you to register, and we do not collect payment details. We never knowingly collect data from anyone under 18.

Who else sees it

Email and hosting suppliers may process information to deliver those services. No analytics provider is currently integrated into this site. The site is hosted on a server provided by Hostinger and delivered through Cloudflare, which processes requests to protect and speed up the site. Email is handled by Google (Gmail).

We may disclose information where the law requires it. We do not sell your data, and we do not trade it with casino operators.

Where a supplier processes personal data outside the UK, the applicable transfer arrangements must be established and documented. We have not yet verified the production suppliers or their international transfer safeguards.

How long we keep it

There is currently no analytics dataset to retain. Server logs are kept for 14 days. The correspondence deletion schedule has not yet been confirmed. We will publish those periods once they are established, rather than promise unverified limits of 26 months, 90 days or 24 months.

Your rights

Under UK data protection law, depending on the circumstances and lawful basis, you can ask us to:

  • confirm what we hold about you, and give you a copy
  • correct anything inaccurate
  • delete it, where we have no continuing reason to keep it
  • restrict or object to how we use it, including anything based on legitimate interests
  • provide it in a portable format where that right applies
  • withdraw consent where processing relies on it; analytics is not currently enabled

Email [email protected]. Requests are normally handled within one month and without charge. We may need to verify your identity; legal exceptions can allow extra time or a fee, which we would explain.

If you are unhappy with our answer, you can complain to the Information Commissioner's Office or call 0303 123 1113. We would rather you told us first, but it is your right either way.

Cookies and changes

Cookies and similar technologies are covered separately in our cookie policy.

If we change this policy, material changes affecting how we use your data will be flagged on the site.

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