Rank Interactive (Gibraltar) Limited Casinos

Rank Interactive (Gibraltar) Limited at a Glance

The Rank Group plc owns Rank Interactive, the licensed operator. Grosvenor Casinos, Magical Vegas and Lucky VIP are its consumer brands.

On 7 October 2026, the Gambling Commission entry for Rank Interactive displayed no regulatory actions against this particular entity.

The register retains actions for three years. An empty entry establishes neither an all-time clean record nor the position of other Rank companies.

Casinos Operated by Rank Interactive (Gibraltar) Limited

All three domains are registered to this operator. The selection compares Grosvenor’s broader product range with two casino-focused brands using their published account terms.

They represent only part of the portfolio. For another company profile explaining related brands and account policies, see our White Hat Gaming operator guide.

Grosvenor Casinos

Grosvenor offers slots, live casino and table games alongside sports betting and poker. Its broader product navigation distinguishes it from the casino-focused menus at Magical Vegas and Lucky VIP.

The £5 withdrawal minimum applies to the methods listed above; its banking page leaves the Apple Pay withdrawal minimum unspecified.

Grosvenor One also connects online and club funds under additional terms, making the account type relevant when assessing fees.

Magical Vegas

Magical Vegas lists slots, live casino, jackpots and Slingo. Its dedicated Slingo menu makes that category easier to locate than through Lucky VIP’s main navigation.

Its payment-method guide sets a £10 minimum for the compared methods. Paysafecard deposits require another withdrawal route and potentially further identity checks.

The menu difference does not imply exclusive Slingo games. Advertised support hours could not be verified.

Lucky VIP

Lucky VIP offers slots, live tables and interactive game shows. Its casino-focused navigation contrasts with Grosvenor’s separate sportsbook and poker sections.

Its banking page confirms a £10 minimum for the compared methods and Apple Pay. Separately checked general terms establish payment-ownership and bonus-withdrawal rules.

The table records published payment guidance, not measured performance. Support hours remain unverified. Actual response quality remains untested.

Selected casino comparisons, not the operator’s full portfolio. Unverified company facts are omitted.

Withdrawals and Payment Rules

The standard online terms at all three sites state that the operator charges no withdrawal fee. Banks or payment providers may levy their own charges.

Separate Grosvenor One terms reserve a bank-transfer processing fee of up to £5. This does not mean every customer pays it.

Those terms also direct website transactions to the website terms. Confirm the provision applicable to your account and withdrawal route.

Payment Routing and Checks

All three prioritise methods with the highest net deposits: deposits minus withdrawals for each method. Using several funding methods can split a payout.

Additional verification may delay processing, particularly when a deposit method cannot receive refunds. The advertised timings are not guaranteed arrival times.

Bonuses and Wagering

Cash is spent before bonus funds. Each offer sets its wagering requirement, eligible games and expiry; the general terms provide a 30-day completion period only when no period is specified.

Withdrawing before completing wagering forfeits the bonus balance and bonus winnings. That clause does not forfeit all cash winnings.

Accounts and Self-Exclusion

The online terms allow one account per brand and describe self-exclusion across the operator’s websites and apps. Tell support about accounts using different personal details so they can be identified.

GAMSTOP covers gambling websites and apps run by businesses licensed in Great Britain.

Grosvenor One separately offers club, website or combined exclusion. Confirm which channels your request covers.

GamCare offers independent support for gambling-related harm.

Complaints and Customer Funds

Magical Vegas and Lucky VIP promise acknowledgement within 24 hours after escalation to their Complaints Team.

Grosvenor gives a corresponding commitment for online complaints. These are complaint-stage promises, not deadlines for every support enquiry.

The policies aim for a reply within ten working days but allow up to eight weeks, with pauses while awaiting information.

Independent Disputes and Balance Protection

Eligible unresolved gambling-transaction disputes can proceed to the Independent Betting Adjudication Service, or IBAS.

The standard terms describe medium protection for customer balances: money is separated and held on trust, but repayment is not guaranteed if the business fails.

That protection concerns funds held by the operator. It does not protect against gambling losses.

Our Assessment

Grosvenor’s lower minimum matters when withdrawing small balances. Shared bonus and payment-routing rules nevertheless connect these differently branded accounts.

Compare your chosen method and offer. Banking details are available for all three, but payment speed and support performance remain untested.

For further reading on another operator’s account conditions, our Apollo Entertainment casino guide is a related resource, rather than evidence that its policies match Rank’s.